Bereavement Authority of Ontario resource guide
About the Bereavement Authority of Ontario (BAO)
The Bereavement Authority of Ontario (BAO) is the provincial regulator responsible for protecting consumers and overseeing the death care sector in Ontario, including cemeteries, crematoriums, funeral establishments, and transfer services. Delegated by the Ontario government, the BAO licenses operators, enforces the legislation governing death care services, and provides information to help families understand their rights and make informed decisions during a difficult time.
Learn more about the Bereavement Authority of Ontario (BAO) by visiting their website.
BAO consumer information guide
The BAO Consumer Information Guide – A Guide to Death Care in Ontario is a free consumer‑protection booklet designed to help individuals and families understand their rights, options, and responsibilities when arranging or pre‑planning death care services in Ontario. It applies to services provided by BAO‑licensed cemeteries, funeral homes, crematoriums, hydrolysis facilities, and transfer services.