IMPORTANT MESSAGE

The continued spread of Coronavirus (COVID-19) in Canada and around the world has understandably raised concerns for you and your families. At Kitchener Cemeteries, the well-being of the families we serve and our employees is of the deepest concern to us. We want you to know that your safety will remain our top priority as this situation continues to evolve.

We are taking important steps to help you stay protected.

We continue to monitor the situation closely and are following the latest guidance from local, provincial and federal health authorities, including Public Health Waterloo Region and Public Health Agency of Canada, to ensure that our practices are aligned with the latest recommendations.

Grieving during COVID-19

We understand that this is a difficult time for families and individuals experiencing grief. 

For emotional and spiritual support, visit http://www.wellbeingwaterloo.ca/blog/grief-dying-and-death-during-a-pandemic/

Visiting Kitchener cemeteries

To reduce the risk of transmitting COVID-19, access to Kitchener cemeteries is permitted for walk-through access only as part of an essential trip.

In addition, please observe the following health and safety protocols:

  • A maximum of 10 people are permitted at a graveside/burial service.
  • No gatherings of 5 people or more people in any given part of the cemetery.
  • Keep your cemetery visits short.
  • Maintain a social distance of at least 2 metres between you, staff and other visitors in the cemetery.
  • Practice good hand hygiene and bring hand sanitizer with you as public washrooms are not available.

The Region of Waterloo passed a bylaw requiring the wearing of face coverings in enclosed public spaces that will come into effect on July 13. You can learn more about the bylaw and what it means for you on the Region of Waterloo site.

Turf maintenance will continue this year, but due to COVID-19, grass will be cut less frequently and taller than normal, and flowers will not be planted.

For assistance, please call our office at 519-741-2880

We understand your concerns during this time, so we're taking additional steps to keep our work environment safe for you and our employees.

  • Cleaning:  We have increased deep cleaning of our offices. Hand sanitizer is available in the office for use by both employees and customers.
  • General inquiries: All general inquiries such as: asking where someone is interred, asking if a service is pre-paid, and requesting work to be done to the grounds such as adding soil to a grave, paying an invoice can all be handled over the phone.
  • Bookings:  We will not be accepting bookings at the Williamsburg Dedication Centre such as for memorial services, meetings and/or weddings.
  • Sales: 
    • Woodland Cemetery office is closed
    • Williamsburg office doors will be locked, we will only be meeting with families by appointment for those families who have experienced a loss
IMPORTANT:  If you can answer yes to any of the following questions we ask that you do not visit the cemetery:
  • Has anyone seeking access to the office traveled outside of Canada within the last 14 days?
  • Have you or anyone in the group seeking access been confirmed to be infected with, or is currently under quarantine, for COVID-19?
  • Has anyone had close contact with, or cared for, someone diagnosed with COVID-19 within the last 14 days?
  • Has anyone seeking access experienced a fever, cough, or difficulty breathing in the last 14 days?

 

 

Thank you for your understanding. Kitchener Cemeteries is committed to supporting you.

Trisha Bradshaw, Manager of Cemeteries

 

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